Hypex Electronics warrants devices for a period of two years (B2C) after the original date of purchase against defects due to faulty workmanship or materials arising from normal use of the device. Business to business warranty is limited to one year (B2B). The warranty covers working parts that affect the function of the device.
It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse
or neglect. Any attempt to modify or take apart the device (or its accessories) will void the warranty.

In addition, repair service can be requested for products out of warranty period and not older than 5 years,
provided that the product is still in our product range. Repair costs must be paid before the repaired product
is returned. To request repair service for a legacy product, please contact support@hypex.nl.

Please fill out the return merchandise authorization request form and send it to rma@hypex.nl.

After approval, you receive an RMA number after which your are authorized to send the device to us. Please consult the packaging instructions and use the included label.

Note: to download the forms, you must accept our cookies.

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